Manlius

Address

226 Fayette St
Manlius, NY 13104

Phone

315-682-5141

Fax

315-682-5143

Hours of Operation

Monday – Friday: 9:00 – 5:00
Saturday and Evening Hours by Appointment

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Excellent

Skeele Insurance Agency

4.5

Based on 21 reviews

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Essence

I have been a client for about eight years. I have only dealt with Shayna in the office, and she is very sweet… When I can get a hold of them. That is my only gripe, and it has become worse over the years. If I send an email, I don’t get a response back even after sending another. If I make a phone call, I’m always leaving messages and again not getting a phone call back. It is only when I actually drive to the office where now I am face-to-face is where I get to connect, and that’s pretty unacceptable. I understand that I am not the only client, but my needs are important just like everyone else. It would be nice if I received some sort of response with at least 72 hours but I don’t get that.

Corin O.

I waited 3 full days for a quote for car insurance and didn't get a call back from the woman I was talking with. I still have not heard back. And I know her personally so it even sucks more 😔

Raymond J.

It was real easy give them your info and they do the work for you. It was all electronic I will definitely reccomend people

Response from the owner: Thanks Ray! Great to hear that Shayna made it so easy to get your auto and home policies started! We look forward to many years of business together!

David B.

Friendly, patient, and very helpful with our many questions. Open for questions and helped us with pros and cons of our services.

Response from the owner: Thank you and you know where to find us if you have any other questions that come up! Thanks again for your continued business and loyalty through the years.

jen w

Shayna is fantastic! Anytime we need anything, I just give a call to the office, and they are always there to help.

Response from the owner: Thanks for the kind words and taking the time to show your appreciation! Reach out if you need anything!

Mary Jane F.

We have been very pleased with the VERY friendly people at the Skeele Agency. They are always very helpful and professional and pleasant. They are very quick to help and get the insurance in place. We do recommend them to others.

Response from the owner: Thank you Mary Jane! Our staff is what makes us who we are...and thank you for the referrals!

Matthew L.

High quality insurance agency! Very knowledgable and responsive. They make insurance easy and are adept at finding policies to fit many different situations.

Response from the owner: We appreciate the review Matt! Even more so, we appreciate your loyal business over many years!

John B.

Shayna is great to work with. I have been with the Skeele Agency for over 10 years now and they have all ways been there for my business. If I have a question or need certificates, Shayna is the one to take care of it.

Response from the owner: John - loyal, long-tenured clients like you are very much appreciated and what make our business successful. Thanks again for your business!

Gerard T.

Very efficient and had the correct information as it pertained to NYS insurance requirements

Response from the owner: We appreciate the kinds words and you taking the time to leave the review Jerry! Reach out to us with anything else you may need!

Barbara S.

Upfront and perfect. office managerShayna is excellent solving problems.knows the in and out of insurance. I asked her questionsshe responds with knowledge of the subject.Pleasant office. tastefully decorated. We are happy with theSkeele Agency. Thank you.

Response from the owner: Thank you, Barbara, for the kind words and confidence you have in Shayna, and our office! Stop in again anytime!

Becky T.

The Skeele Agency is Awesome!Shayna has always been really helpful and friendly and informative and she has always helped me get everything done quickly and efficiently!

Response from the owner: It's great to hear someone so excited and confident in their choice for their insurance agent!

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